Shipping policy

Last Updated: September 7, 2026

At The Jar & Barni – By Yatharth Naturals, we carefully pack every order to ensure that your homemade pickles and spices reach you safely and in good condition.

1. Order Processing

  • Orders are generally processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive offers, exhibitions, sales, or periods of high order volume, processing may take slightly longer.
  • Once your order is dispatched, you will receive shipping/tracking information, wherever tracking is available.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines may vary for:

  • Remote or difficult-to-reach locations
  • Areas with limited courier service
  • Public holidays
  • Weather conditions
  • Natural calamities
  • Courier delays or other circumstances beyond our control

The estimated delivery time is indicative and not a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping or special shipping offers during promotional campaigns. The applicable offer and conditions will be clearly mentioned on the website.

For example:
Free Delivery on Prepaid Orders may be offered during selected promotional campaigns.

4. Prepaid Orders

For prepaid orders, the order will be processed after successful payment confirmation.

If a payment is deducted from your account but the order is not successfully placed, please contact us with the relevant payment/order details so that we can assist you.

5. Cash on Delivery (COD)

COD availability, if offered, may depend on the delivery location and courier service.

COD may not be available for every product, location, or promotional offer.

6. Shipping Address

Customers are responsible for providing a complete and accurate delivery address, mobile number and other required delivery details at the time of placing the order.

We are not responsible for delays or failed delivery caused by:

  • Incorrect or incomplete address
  • Incorrect mobile number
  • Unavailability of the recipient
  • Refusal to accept the package
  • Inability of the courier to locate the address

If a parcel is returned to us because of an incorrect address or repeated delivery failure, additional shipping charges may apply for re-dispatch.

7. Tracking Your Order

Once your order has been dispatched, tracking details will be shared with you wherever tracking is available.

You can use the tracking information provided to check the current status of your shipment.

Please note that tracking information may take some time to become active after dispatch.

8. Delayed or Lost Shipments

Although we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your order appears significantly delayed or is reported as lost in transit, please contact us. We will coordinate with the courier partner and provide appropriate assistance.

9. Damaged Package / Product

We take care to pack our products securely.

If your package arrives damaged, leaking, tampered with, or with a damaged product, please contact us as soon as possible, preferably within 48 hours of delivery.

Please provide:

  • Order ID
  • Clear photographs of the outer package
  • Photographs/videos of the damaged product
  • A brief description of the issue

After verification, we may provide a replacement or other appropriate resolution, as applicable.

10. Incorrect or Missing Product

If you receive an incorrect or missing product, please contact us within 48 hours of delivery with your Order ID and supporting photographs.

After verification, we will arrange an appropriate resolution.

11. Delivery Attempt

Our courier partner may make one or more delivery attempts depending on its operational policy.

If the recipient is unavailable, please coordinate with the courier partner to complete delivery.

12. Contact Us

For any questions regarding shipping or your order, please contact us:

The Jar & Barni
By Yatharth Naturals
Gwalior, Madhya Pradesh, India
+91 62630 21418
thejarandbarni@gmail.com

Pickles With a Purpose.