Refund policy
Return & Refund Policy – The Jar & Barni
At The Jar & Barni, we take great care in preparing and packing every product. Since our products are food items, we do not accept returns for change of mind, personal preference, or opened/used products.
1. Damaged or Incorrect Product
If your order is:
- Damaged during delivery
- Incorrect product
- Missing product
- Received in an unusable condition
please contact us within 48 hours of delivery.
Please share your Order ID and clear photos/videos of the package and product so that we can review the issue.
2. Replacement
If the issue is verified, we may provide a replacement at no additional cost.
If replacement is not possible, we will provide an appropriate refund.
3. Refund
Approved refunds will be processed to the original payment method used for the order.
The time taken for the refund to reflect in your account may depend on your bank/payment provider.
4. Non-Returnable Products
For food safety and hygiene reasons, we cannot accept returns for:
- Products that have been opened or used
- Products returned due to change of mind
- Products damaged after delivery due to improper storage or handling
5. Order Cancellation
Cancellation requests should be made before the order is dispatched. Once an order has been dispatched, cancellation may not be possible.
6. Contact Us
For any return, replacement or refund-related query:
The Jar & Barni
By Yatharth Naturals
+91 62630 21418
thejarandbarni@gmail.com
Gwalior, Madhya Pradesh, India
Pickles With a Purpose.